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AI Powered Smart Search

How users can search and admins can see the data

Smart Search has just improved to provide residents and visitors with a better way to find what they are looking for.

1. Access Smart Search Feature

Click the 'Smart Search' Button on your home screen.

Access Smart Search Feature

2. Enter Search Query

Utilizing the Smart Search feature, residents can search for what is happening that's important to them in natural language.

Enter Search Query

3. Search

Users can type full sentences or phrases

Search

4. View Event Information

See an overview in map and card form of the results. Click on any event card to see additional details about the selected event.

View Event Information

5. Open Event

Clicking the button takes the user to the detailed event page.

Open Event

6. Search limits

Guests will be limited to 3 searches per hour before they are prompted to sign in. People signed in will have a limit of 10 searches per hour. If you're interested in changing these settings, contact your Customer Success Manager.

Search limits

7. Access Search Analytics

Admins on your dashboard can see details. On your dashboaard on the right side click AI and then AI Search Analytics.

Access Search Analytics

8. View Search Analytics

View for specific time periods of user data including how many users, searches and average amount of searches.

View Search Analytics

9. Review Veteran Event Searches

See the amount of users using smart search, categories of their search, which searches returned zero results, and exact queries.

Review Veteran Event Searches

This article demonstrated how to use the Smart Search feature access detailed search analytics. Contact your CSM with any questions.

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