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Customize Hub Registration Form

This tutorial guides you through customizing the registration form for your hub to collect necessary information from registrants. Ensure you are logged into your hub as an admin.

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1. Understand Hub Registration Options

When clicking register for an event, users will be prompted to sign up for your hub.

Understand Hub Registration Options

2. Open Registration Form Editor

To customize the questions you ask, click the settings icon and choose registration form editor.

Open Registration Form Editor

3. Identify Mandatory Fields

Any field that has an asterisk is a mandatory field. To enable that setting, click the edit pencil button.

Identify Mandatory Fields

4. Edit Registration Field

Toggle the mandatory option and customize questions as you see fit.

Edit Registration Field

5. Add Field Caption

Add a caption to provide additional context or instructions for the registration field.

Add Field Caption

6. Set Default Field Value

If you would like, you can place a default value or make a question for admin users only.

Set Default Field Value

7. Tag the Question

Type is an internal tag to categorize questions. Leave it on general or choose an option.

Navigate Registration Settings Tabs

8. Review Added Questions

Here is an example multiple choice question. Let's edit it by clicking the pencil icon.

Review Added Questions

9. Customize the Options

Choose the 'Add' option to create new choices for the resident.

Add New Question

10. Or Upload a CSV

Upload an existing list or download what you've created as a CSV file.

Manage Registrant Lists

11. Add Fields for More Questions

You can add an additional questions from the add field button at the top of the list.

Add Fields From Community Hubs

12. Choose a Question Type

Select the question type that is right for the job. Note Community questions are asked once, and Event questions will be asked on every event, every time a user registers.

Select Text Input Field

13. Enable Field Visibility

By default the question will be off. Click the eyeball to turn it on.

Enable Field Visibility

14. Customize Field Settings

Choose the pencil edit icon to customize the field's question, instructions, and other properties.

Customize Field Settings

15. Save Question Changes

Don't forget to save.

Save Registration Form Changes

16. Preview Final Registration Form

Click Display to see the preview of your customized registration form.

Preview Final Registration Form

17. Review User Registration Experience

Here you'll see what a first time user would experience when purchasing tickets or registering for an event. If a user is missing details, they will be prompted to answer only the missing question.

Review User Registration Experience

You have successfully customized your hub registration form by adding and editing fields, setting mandatory options, and previewing the user experience.

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