📢 How to Send On-Demand Messages for a Specific Event
Need to share an update, reminder, or last-minute change with attendees of a specific event? You can easily send a personalized message to all registrants directly from the backend system (PRM) with just a few clicks.
Here’s how:
🧭 Step One – Log into the PRM
Head to the PRM platform and sign in with your admin credentials.
📅 Step Two – Find the Event
Click on the "All Events" tab and select the event you want to message (e.g., "Sustainability Fair at The Community College").
👥 Step Three – View Registrants
You’ll land on the event’s page with the full list of registrants.
🔍 Step Four – Filter Your Audience
Filter the list to include only relevant participants (e.g., active attendees who haven’t canceled). Use any filter that suits your need.
✅ Step Five – Select Recipients
Scroll to the left of the list and select the registrants you want to message.
✉️ Step Six – Click “Send Message”
A bar will appear at the bottom of the page. Click on “Send Message.”
💬 Step Seven – Choose Your Message Type
You’ll have two options:
Option 1: Send Instant Message
Select the platform (e.g., text message or email).
Craft your message.
Use Data Tokens like
{First Name}to personalize the message.Preview the message.
Click Send to deliver it to your selected recipients.
Option 2: Send Template Message
Choose your platform.
Select a message template from your organization’s saved list.
Preview the message.
Click Send to notify all selected recipients.
✅ And that’s it! Your message will be sent immediately to the chosen registrants.