FAQ for Event Leaders.pdf

Welcome to the Community Calendar Platform!
Thank you for helping us bring more local events to our community. Our platform makes it easy for organizations and individuals to share events with residents. Here’s how to get the most out of your event listing:

To ensure your event is properly submitted and visible to residents, make sure to fill out all mandatory fields. If any required information is missing, the system will display an error message.

✅ Tip: Double-check that all required sections (like event name, date, and location) are filled out before submitting.

A picture is worth a thousand words! We strongly encourage you to upload a cover photo and a thumbnail to make your event more appealing. You can also create a photo gallery to showcase flyers, past events, or other visuals.

📏 Picture Dimensions:
• Cover photo: 1260 x 517 pixels
• Thumbnail photo: 1000 x 570 pixels

🖼 Tip: Choose clear, high-quality images that represent your event well.

Yes! You can edit your event after it’s been approved. But note: editing will reset the event’s approval status — it will go back to pending approval by city admins.

⚠️ Tip: Only make changes if absolutely necessary after approval to avoid delays in visibility.

Once submitted, your event becomes part of a central hub discoverable by residents. You can also share your event page link on social media and communication channels to boost visibility.

📲 Tip: Promote on social platforms to drive traffic and increase engagement.

Use the External Registration Link field to add the relevant URL. This ensures that the “Register” button redirects users to your external platform.

🧼 Why use this?
Keeps your event page clean, professional, and user-friendly — without needing to add messy links to the description.

Yes! You can create free tickets within the platform for RSVP or limited-capacity events.

✅ Tip: Free tickets are great for tracking attendance without requiring payment.

To sell tickets (where money is exchanged), contact your city representative or calendar admin. They’ll help determine next steps and whether your account is eligible.

📆 Tip: Reach out early so everything’s set before your event launches.

Use the right category when uploading your event. Whether it’s a concert, workshop, or gathering, proper tagging helps residents find it through search and filters.

🔍 Tip: Match the category to your event type for better reach.

Contact your city calendar admin or support contact. They’ll help resolve any issues so your event goes off without a hitch.

All submitted events are reviewed by the city. You’ll get an email notification once your event is approved or if changes are needed.

📬 Tip: Watch your inbox for updates. If edits are required, make the changes and resubmit.

📝 Event Descriptions:
Be clear and concise. Include all important details like time, location, and any special instructions.

🔍 Check Event Details:
Before submitting, review all event details for accuracy — especially time, location, and contact info.

✅ Increase Exposure:
Your event will appear on a central, city-wide calendar.

📢 Easy Promotion:
Create engaging event pages and share with your community.

🧰 User-Friendly Tools:
Focus on the event, while the platform handles the rest.

Have questions?
Your designated city contact is here to support you.
Thanks for making your events a meaningful part of the community!